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Click here to add your entry to the ZermattVacations.com guestbook
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| 1 | March 04, 2008 - 12:36 PM
irina lavruk from Ireland |  |
| | For anyone who considers a holiday in Zermatt I would highly recommend Chalet Altesse. The quality and comforts of the apartments and the spa, the view from the balcony, the position (the Klein Matterhorn station is reachable on skis in a couple of minutes, snow conditions permitting, centre of Zermatt only five minutes away by ski-bus) is six-star. But it's the host who makes it really stand out - Ashley is the best - warm and attentive, always ready to help. Thank you Ashley, we had the bestest time.
Irina and Family |
|  | | 2 | July 24, 2007 - 10:36 AM
Ed from United Kingdom |  |
| | My friends and I have recently returned from staying at Haus Susanna (2nd floor) and what a fantastic apartment it is! The apartment had everything we needed, it was immaculate and the view from the balcony was spectacular.
Despite our late arrival Ashley greeted us and showed us everything about the property and activities in Zermatt. She was even kind enough to buy some fresh bread, milk, tea and coffee for our arrival plus a laptop!
There is so much to do in Zermatt in the summer from walking to paragliding, we had an action packed week. Just can't wait to visit again! |
| | | 3 | July 17, 2007 - 12:06 AM
jon molyneaux from United Kingdom | |
| | Dear Ashley,
What a great week ! Mike, Dave and myself had a fabulous time at Altesse . The comforts of the apartment were most welcome after a hard day 'on the hill'. The view of the Matterhorn, from the balcony, was truly wonderful.We would certainly recommend booking a holiday with you, Ashley. Thankyou for looking after us all so well !
Best Regards, Jon, Mike & Dave
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| | | 4 | July 02, 2007 - 02:46 PM
Leon & Joyce Unterhalter from United Kingdom | |
| | Joyce and I have just spent three delightful weeks at Altesse. The apartment and wellness center were spotless and well appointed, but it was Ashley who made our stay a really wonderful experience. Asley went out of her way to ensure that we were well looked after and had everything we needed. Ashley's warm and friendly personality is what made our stay a truly enjoyable time. |
| | | 5 | March 12, 2007 - 11:14 PM
Miguel del rio from Chile | |
| | Dear Ashley:
As promissed I wanted to post in your guestbook te let everybody know that spending a ski week in Chalet Altesse was just wonderful.
In addition to good ski conditions I must say that the apartment was as to stay there forever. Not only the apartment but also the wellness area which was just perfect.
We will never forget how you helped us even before our arrival by getting involved in our train tickets reservations, the grocery shopping you did for us the day of our arrival, the daily fresh bread delivered to our door, how you reacted when we asked for an iron and you returned the same evening including some DVD´s for our entertainment.
My wife, our two kids and myself are already planning to come back in the near future. No doubt we will try to repeat our stay at Chalet Altesse.
Thanks again for this great vacation
Miguel del Río |
| | | 6 | March 07, 2007 - 07:24 PM
Adi Savir from Israel | |
| | Dear Ashley,
We arrived home safely with a big smile on our faces. It was a great week staying at the Altesse topped by a fabulous last day of sunshine and fresh snow. The Altesse was a real spoil, very comfortable with fantastic surroundings.
Your warm true caring helped us feel even more comfortable. Your recommendations were great and we will not forget the gray day that turned into a sunny one just because you urged us not to stay in the apartment.
Best regards,
Adi Savir |
| | | 7 | December 31, 2006 - 12:50 PM
Ron Kaufman from Singapore | |
| | This was our first visit to Zermatt, and we are SO glad we met Ashley Wyss through the internet before our arrival. She was and is a master of providing helpful, kind and proactive service. All communications were done professionally and with a genuine personal touch. From meeting her at the train station, I knew we were in Great Hands. The apartment was spotless, her referrals were all top-notch, and our overall vacation was a dream come true. We will CERTAINLY visit Zermatt again, and will certainly do so with Zermatt Vacations. VERY highly recommended.
Ron Kaufman & Family |
| | | 8 | August 28, 2006 - 10:11 PM
Brian & Val Payne from United Kingdom | |
| | Apartment Susanna is state-of-the-art and spotlessly clean. It is beautifully equipped and makes a great base for exploring Zermatt and the huge network of paths around the area. The view of the Matterhorn is superb.
Ashley and Fritz made us extremely welcome, and offered lots of insider information about the area. We can thoroughly recommend the experience.
Brian and Val Payne
Devon, England |
| | | 9 | April 20, 2006 - 04:31 AM
whyte from Australia | |
| | My family and I stayed at House Susanna in Zermatt for two weeks in January 2006. We had a wonderful time in Zermatt and loved "our house". It was perfect for our holiday, so easy to keep tidy (even with three young adult children) and had everything in it that we might need.In fact, I came home with some decorating ideas that I have used! It was so lovely to wake up in the morning and see the sun shining on the peak of the Matterhorn. At first we thought it a bit far from the slopes, but we soon mastered the local free drop off bus and left our skis and boots at the top of the Matterhorn ski area so didn't have to cart them around with us. Also we were thankful for the walk to and from town as it meant we could eat and drink at the great restaurants all over Zermatt....without putting on the kilos (always a worry for me!)The walk also provided some very good talking time for the 5 of us and we often met other people along the way. Ashley was so helpful with local knowledge advice, maps, some translating, even taking the time to ski with me and encourage me down the slopes! House Susanna was a great place to stay and I hope your holiday will be as good as ours was. Good luck!
Regards,
Karen |
| | | 10 | March 07, 2006 - 04:28 PM
Amy and Donny Peters from Netherlands | |
| | Dear Ashley –
We want to thank you for taking such good care of us during our recent trip to Zermatt. You went out of your way to accommodate us at a very busy time, digging deep into the offerings pool to find several housing arrangements for us at the very last minute when we were in a real bind. We couldn’t have imagined a more beautiful accommodation – the views were spectacular and the home was magnificent with candles, fresh linens, a wood-burning fireplace stocked with kindling and wood and a lovely bottle of wine. Thanks too for freely sharing your knowledge about the mountain, about restaurants, about local activities with us. You were kind to check in on us from time to time during our visit, making sure our every desire was taken care of. Your innate sense for quality service will take you far! Best of luck to you and your family!!
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